Help & FAQ
You can view our frequently asked questions below.
Our Top 10 Most Asked Questions
Is it safe to shop online at emikoblue.com?View Answer
Where are you store locations?View Answer
What is your returns policy?View Answer
Here at Emiko Blue we are committed to customer satisfaction- we aim to make all aspects of ordering as hassle free as possible, especially returns.
If for any reason you are unhappy with your merchandise and you would like to return it, please email us at firstname.lastname@example.org so we can assist you. All returns must be received within 21 days of the purchase date to receive an exchange or refund. Sale items are non-refundable. To see our full returns policy click here
How can I track my package or find out the order status?View Answer
What if I receive my order and something is broken or damaged?View Answer
What forms of payment do you accept?View Answer
Do you ship internationally?View Answer
How long will it take to receive my order?View Answer
We understand you want to receive your order as fast as possible which is why we ship most orders the same day of purchase.
Our goods are sent via Australia Post within Australia and New Zealand. Orders placed before 12pm AEST will be delivered within 2-7 business days. This may take longer in some rural areas, during sale periods and on public holidays.
Delivery times provided by Emiko Blue are estimates only.
For your convenience we do deliver to PO Box addresses.